At vw180, your privacy is a core operational commitment, not an afterthought. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is used and protected, and what rights you hold as a Member of the vw180 platform. Please read this document carefully alongside our Terms & Conditions.
Six foundational principles guide every decision we make about how your personal data is handled on the vw180 platform.
vw180 collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or for purposes that have not been clearly defined and communicated to you at the point of collection.
vw180 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Any sharing with third parties is strictly limited to the operational categories described in this Policy and governed by data processing agreements.
All data transmitted between your device and vw180's servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Indonesian banks such as BCA and Mandiri. Sensitive data at rest is encrypted using industry-standard AES-256 protocols.
We recognise and honour your rights to access, correct, delete, and port your personal data. Requests are handled within 30 days, free of charge. You also hold the right to object to certain processing activities, including direct marketing communications.
vw180 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by our licensing obligations, AML regulations, or applicable Indonesian data protection standards. Retention schedules are documented and audited annually.
When material changes are made to this Privacy Policy, vw180 will notify registered Members via email and a prominent platform notice at least 7 days before the changes take effect. Continued use of the platform following the effective date constitutes acceptance of the updated Policy.
Important Notice: This Privacy Policy applies to all personal data collected and processed by vw180 in connection with your use of the vw180 platform at vw180.vip. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this Policy. If you do not agree, you should discontinue use of the platform immediately.
For the purposes of this Privacy Policy, the following definitions apply:
The Data Controller responsible for your personal data is the operator of the vw180 platform, which holds an international gaming licence and operates vw180.vip as its primary digital service channel for Indonesian players. All data protection enquiries should be directed to the vw180 Data Protection team via the contact details provided in Section 16 of this Policy.
vw180 has designated an internal Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection standards and responding to Member rights requests. The DPO can be reached through the support channels listed in Section 16.
vw180 collects the following categories of personal data, depending on how you interact with the Platform:
We do not collect: sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming assessments), or biometric data — except where identity document photographs are used solely for KYC verification purposes and are deleted after verification is complete.
vw180 collects your personal data through the following channels:
vw180 processes your personal data on the following legal grounds:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation (AML / licensing compliance) |
| Fraud prevention and security monitoring | Legitimate interests of vw180 |
| Responsible gaming monitoring and intervention | Legal obligation and legitimate interests |
| Sending transactional communications (e.g., withdrawal confirmations) | Performance of a contract with you |
| Sending promotional communications | Your consent (withdrawable at any time) |
| Platform analytics and service improvement | Legitimate interests of vw180 |
| Compliance with regulatory and legal obligations | Legal obligation |
vw180 uses your personal data exclusively for the following defined purposes:
To create and maintain your Member account; to process deposits and withdrawals via your nominated Indonesian bank account or e-wallet; to settle bets and credit winnings; to enforce the single-account policy; and to communicate with you about account activity, including security alerts and withdrawal confirmations.
To verify your identity and age in accordance with our international gaming licence and AML obligations; to detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and other prohibited conduct as defined in the vw180 Terms & Conditions; and to report suspicious transactions to relevant regulatory authorities where required by law.
To monitor gameplay patterns for signs of problem gambling; to enforce self-imposed limits and exclusions; to conduct welfare check-ins where our responsible gaming system flags a concern; and to provide you with access to responsible gaming tools via your account dashboard. If you have self-excluded from the Platform, vw180 will use your data to enforce that exclusion and prevent re-registration.
Where you have provided consent, vw180 may use your data to send you personalised promotional offers, bonus notifications, and information about new games or sportsbook markets — including seasonal promotions tied to events such as Ramadhan, Idul Fitri, BRI Liga 1 fixtures, and Champions League campaigns. You may withdraw marketing consent at any time by contacting support or updating your account preferences.
To analyse aggregated, anonymised usage data for the purpose of improving the platform's performance, user experience, game selection, and payment processing speed. Individual players are not identifiable from this aggregated analysis.
vw180 does not sell, rent, or trade your personal data. We share personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
Your financial data is shared with Indonesian payment processing partners — including gateway providers facilitating transfers to and from BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, and e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja — for the sole purpose of processing your deposit and withdrawal requests. These processors act as Data Processors under binding agreements with vw180.
Your identity documents and KYC data are shared with certified third-party identity verification services for the purpose of confirming your identity and age. These providers are contractually prohibited from using your data for any purpose beyond the verification service.
Aggregated session and gameplay data may be shared with certified game studios (Evolution Gaming, Pragmatic Play, PG Soft, Microgaming, NetEnt, Spribe) for the purpose of resolving disputes, conducting fairness audits, and maintaining game integrity. No directly identifiable personal data beyond a pseudonymous player identifier is shared with game studios.
vw180 will disclose personal data to regulatory or law enforcement authorities where required to do so by applicable law, court order, or the directives of our licensing authority. We will notify you of such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of all or a substantial part of vw180's business assets, Member personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it, with a minimum of 30 days' notice before the transfer takes effect.
Cookies are small text files placed on your device by your browser when you visit the Platform. vw180 uses cookies and similar technologies (including local storage and session tokens) to operate the Platform, remember your preferences, and analyse usage patterns.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Maintain your login session, enforce security controls, and enable core platform functions (e.g., cashier, game loading) | Session |
| Functional | Remember your language preference, display settings, and previously viewed games | Up to 12 months |
| Analytics | Collect anonymised data on how Members navigate the Platform to help vw180 improve performance and content | Up to 24 months |
| Marketing | Track promotional campaign effectiveness and personalise bonus offers shown to you (only with your consent) | Up to 12 months |
You can control or delete cookies through your browser settings at any time. Disabling essential cookies will impair core platform functionality — including the ability to log in and access the cashier. Disabling analytics or marketing cookies will not affect your ability to use the Platform but may result in less relevant promotional communications. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
vw180 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, vw180 will notify you and relevant authorities within 72 hours of becoming aware of the breach, in accordance with applicable data protection standards.
vw180 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of active account + 5 years after closure | AML regulatory obligation |
| Transaction history (deposits, withdrawals, bets) | 7 years from transaction date | Financial regulatory and licensing obligation |
| KYC documents | 5 years from account closure | AML regulatory obligation |
| Support and communication records | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent is withdrawn, + 2 years | Legal obligation (consent management) |
| Technical / log data | 13 months from collection | Legitimate interests (security monitoring) |
When data reaches the end of its applicable retention period, it is securely deleted or anonymised so that it can no longer be linked to any individual. Deletion requests submitted by Members under their rights (Section 11) are actioned promptly, subject to any overriding legal obligation to retain the data.
As a Member of vw180, you hold the following rights in relation to your personal data. All rights requests are processed free of charge and responded to within 30 days of receipt. To submit a request, contact our Data Protection team using the details in Section 16.
Request a copy of all personal data vw180 holds about you, along with information on how it is being used and shared.
Request correction of any inaccurate or incomplete personal data held about you. You can update basic profile data directly via your account dashboard.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
Request that vw180 restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
Request a structured, machine-readable copy of personal data you have provided to vw180, for the purpose of transferring it to another service provider.
Object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests.
How to Exercise Your Rights: Submit your request by contacting vw180 support via live chat or email at [email protected]. We may ask you to verify your identity before processing the request to ensure the security of your data. vw180 will respond within 30 days. Where a request is complex or numerous, we may extend the response period by a further 60 days and will notify you accordingly.
As an internationally licensed gaming platform serving Indonesian players, vw180 may process and store certain personal data on servers located outside of Indonesia. Where personal data is transferred internationally, vw180 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. Such safeguards include standard contractual clauses with data processors and selection of processors operating in jurisdictions with recognised data protection frameworks.
vw180 does not transfer your personal data to jurisdictions that lack adequate data protection standards without first implementing appropriate contractual or technical safeguards, and without documenting the transfer in our data processing register.
The vw180 Platform is strictly for adults aged 21 and over. vw180 does not knowingly collect personal data from any individual under the age of 21. Our registration process includes age verification steps, and KYC procedures are used to confirm age where there is any doubt.
If vw180 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that we may investigate and act promptly.
The vw180 Platform may contain references to third-party services — including payment providers, game studios, and sports data providers — that operate under their own independent privacy policies. vw180 is not responsible for the privacy practices of these third parties and encourages you to review their respective privacy policies before providing any personal data directly to those services.
vw180 does not embed third-party social media tracking pixels, advertising networks, or data broker integrations on the Platform without your explicit consent. Any third-party analytics tools used by vw180 operate in anonymised or pseudonymised mode only.
vw180 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made — such as a new category of data being collected, a new purpose for processing, or a change in data sharing arrangements — vw180 will notify registered Members by email and by a prominent notice on the Platform at least 7 days before the changes take effect.
Non-material amendments (such as corrections of typographical errors or clarification of existing practices) may be made without prior notice and will be reflected in the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to vw180's handling of your personal data, please contact us through the following channels:
Document Details: This Privacy Policy was last updated in January 2026 (Version 2.4) and supersedes all previous versions. Members who registered prior to this date are subject to this updated Policy from the effective date communicated at the time of the update. This Policy should be read in conjunction with the vw180 Terms & Conditions.
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